If you are an AUTHORISED DEALER, we have a dedicated system to handle your service requests. Please use the form below to communicate with us and get the support you need to meet your customers' needs.
If you purchased a Slamp product from a physical or online store, please contact the retailer where you made the purchase for assistance. If you have trouble getting in touch with them, email assistance@slamp.it
If you made your purchase on Slamp.com and need assistance, our experts are at your disposal from Monday to Friday, from 9:00 am to 6:00 pm.
assistance@slamp.it
+39 06 9162391
Dear Client,
We confirm that your request has been processed.
Depending on the type of problem, it may take from 5 to 10 working days for to process the assistance ticket.
We also inform you that, if it is necessary to send a spare part, the lead time will depend on the product and it could reach 20 working days.
We will take care to keep you updated on the progress of your request.
Our warmest regard,
Slamp Team