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2024
General Sales Conditions
The current 2024 price list replaces any other preexisting price list and sales conditions.

PRICING. The list’s pricing is in euros (€).

ORDER ACCEPTANCE. All orders are accepted under the existing general sales conditions. It is expressly understood that there is no obligation for Slamp SpA to accept the orders received.

SHIPPING TERMS. The shipping terms indicated in the order confirmation are solely indicative. No responsibility will be attributed, nor compensation due, in case of delay in shipment compared to the indicated indicative deadline.

SHIPPING. Return: as per commercial agreements. The goods, even if shipped free of charge to the recipient, travel at the risk and peril of the customer, being considered delivered at the moment they are handed over to the carrier. Slamp SpA will not be liable for any delay not directly attributable to it. It is the customer's responsibility to carefully check the quantity and condition of the packaging upon delivery. Any anomalies (difference between the number of packages received and the number indicated on the delivery note, breakage, crushing, or other damage to the packaging) must be indicated to the carrier as accepted with reservation on the delivery note, and communicated to Slamp SpA - quoting the DDT number - within 8 days from the date of receipt of the goods.

CLAIMS: Claims for defects and/or flaws must be notified through the After-Sales Assistance form on the website https://www.slamp.com/en/post-sales-assistance within the strict deadline of 8 days from the receipt of the goods.

ON-LINE SALES. Online sales of products - through any conceivable system today or tomorrow - must be previously authorized by Slamp SpA through the subscription of specific resale and right-to-use agreements for the brand and official images. If not expressly authorized by Slamp SpA, it is prohibited to sell products online.

RETURNS. Returns of goods are not accepted unless expressly authorized in writing. In any case, returns for defects or damage to products resulting from improper use and/or unrelated to their function and purpose are not accepted.

TOLERANCE. The colors and dimensions visible in the photographic catalog and on the website are purely indicative. By confirming the order, the customer accepts any differences between the image and the received product. The technical data sheets of the products are the only valid reference for their characteristics.

PAYMENT. Payments must be made only by the methods indicated on the invoice. The failure or delayed payment, even partial, of a single invoice or deadline authorizes us to suspend the execution of ongoing supplies or cancel contracts with the right to recover damages. Late payments will also result in the loss of the benefit of the term for deferred payments and the charging of interest in accordance with EC Directive 2000/35 and Legislative Decree 231/2002 and subsequent amendments. The goods remain the property of Slamp SpA until full payment of the invoice (Articles 1523-1526 of the Civil Code).

CHANGES. Slamp SpA reserves the right to modify the specifications of any product without notice.

MAINTENANCE. The surfaces of the lamps must be cleaned with a soft cloth moistened with water, an antistatic cloth, or compressed air spray. Strictly avoid acetone, alcohol, trielina ammonia, or other products containing these elements, even in minimal quantities. Also, avoid powdered detergents, abrasive pastes, and cleaning tools with a rough surface such as pads or rough sponges. Metal parts – both natural and painted – can be cleaned with a damp cloth.

WARRANTY. On products sold, in derogation from the minimum warranty provided by current legislation, Slamp SpA applies a 24-month warranty. Slamp SpA will not be responsible for any damages or defects resulting from improper use, negligence, accidents, unauthorized modifications or repairs, incorrect maintenance or installation, and normal wear and tear.

USE OF THE SLAMP BRAND AND LOGO. All photos and logos made available to you can only be used for the presentation of Slamp SpA products in the indicated and authorized premises. Please follow all instructions for using our logo or brand, which may not be modified in any way and of which you may not dispose independently for any reason.

PERSONAL DATA PROTECTION. The Company processes the personal data of the buyer for the purposes and in the manner specified in the Privacy Policy on the website at the link https://www.slamp.com/en/privacy-policy

LEGISLATIVE REACH. These agreements are exclusively subject to Italian law, and for any dispute between the parties, of any nature, the exclusively competent court, to the exclusion of any other, is expressly deemed to be that of the Velletri Tribunal.

2024
USA General Sales Conditions
The current price list replaces any other preexisting price list and sales conditions.

PRICING. The list’s pricing is in dollars. ($).

FILLING ORDERS. All orders are subject to the current sales conditions. Slamp S.p.A. is under no obligation to accept received orders. 

SHIPPING TERMS. Incoterms DDP (delivery duty paid). Shipping terms indicated in the order confirmation are purely indicative and Slamp holds no responsibility for any delay. 

SHIPPING. Shipping: as per commercial agreements. The goods, even if shipped DDP, travel at the client’s risk, and the goods shall be considered delivered at the time they are entrusted to the carrier and Slamp S.p.A. will not be liable for any cause of delay non directly attributable to it. It  Upon delivery, the client is required to carefully inspect their quantity of the goods and condition of the packaging Any anomalies (difference between the number of packages received and the number of packages mentioned in the delivery note, breakage, crushing, and/or other damages to packaging) must be indicated to the carrier as accepted with reservation on the delivery note and communicated to Slamp S.p.A. (indicating the delivery note number) no later than 8 days following the delivery. 

CLAIMS. Damages or defects may be reported utilizing the post-sales assistance form at the following link https://www.slamp.com/en/post-sales-assistance and must be reported within 8 days since the delivery.

ON-LINE SALES. Sale of Slamp S.p.a.’s products online, regardless of the source, must be previously authorised by Slamp S.p.A. through specific resale agreements and permission to use the brand name and official images. In the lack of said permission, it is prohibited to sell Slamp products on-line. 

RETURNS. Slamp does not accept returns without admitting written consent by Slamp’s sales dept. In any case, returns are not accepted for defects or damage to the goods due to improper use and/or use unrelated to their function and destination.

TOLERANCE. Colours and materials pictured in the catalogue and website are approximate. Confirming an order the client accepts possible differences between videos/photographies and real products. The products’ technical sheets are the only objective data in relation to the products’ characteristics. 

PAYMENT. Payment must be made according to the terms stated in the invoice. The failure to pay, in full or in part, an invoice or to meet payment deadlines authorizes Slamp to suspend production and/or shipments, to cancel any contract/agreement and to seek damages incurred. Delay in payments will also give rise to the loss of benefit of the time limit in case of deferred payments and the charging of interest in accordance with EC Directive 2000/35 and Italian Legislative Decree 231/2002 et seq. The goods remain the property of Slamp SpA until the invoice is paid in full (art. 1523-1526 of the Italian Civil Code).

MODIFICATION. SLAMP S.p.A. retains the right to modify details concerning all products without warning or notice. 

MAINTENANCE. Slamp’s unique materials require specific maintenance; the company is not responsible for damage due to disregard of the following: Lamp surfaces must be cleaned with a soft, damp cloth or using compressed air. Never use acetone, alcohol, ammonia, or other products with the same chemical properties, even in small doses. Also avoid powdered soap, abrasive pastes and rough-surface cleaning aids, including steel wool, and scouring pads and sponges. The metal parts – both natural and painted – can be cleaned with a damp cloth.

WARRANTY. Slamp applies a warranty of 24 months to every product sold regardless of the minimal time period established by current legislation. Slamp wil be not liable for any damage or defects resulting from misuse, neglect, accident, unauthorized modification or unauthorized repair, incorrect maintenance or installation, normal wear and tear.

USE OF THE SLAMP BRAND AND LOGO. All provided images and the logo can only be used when presenting Slamp S.p.A. products in authorised locations. Please consult and follow our guidelines for using the Brand and logo, that can never be modified and which the client will in no way be able to independently dispose of for any reason or title. 

PERSONAL DATA PROTECTION. Slamp S.p.A. processes personal data as stated in the Privacy Information section found at the following link: https://www.slamp.com/en/privacy-policy

APPLICABLE LAW AND JURISDICTION. Italian legislation applies exclusively to any sale made of the goods and for any dispute between the parties shall be submitted to exclusive jurisdiction of the Court of Velletri.

2024
CANADA General Sales Conditions
The current price list replaces any other preexisting price list and sales conditions.

PRICING. The list’s pricing is in dollars. ($).

FILLING ORDERS. All orders are subject to the current sales conditions. Slamp S.p.A. is under no obligation to accept received orders. 

SHIPPING TERMS. Incoterms DAP (delivery at place). Shipping terms indicated in the order confirmation are purely indicative and Slamp holds no responsibility for any delay. 

SHIPPING. Shipping: as per commercial agreements. The goods, even if shipped DDP, travel at the client’s risk, and the goods shall be considered delivered at the time they are entrusted to the carrier and Slamp S.p.A. will not be liable for any cause of delay non directly attributable to it. It Upon delivery, the client is required to carefully inspect their quantity of the goods and condition of the packaging Any anomalies (difference between the number of packages received and the number of packages mentioned in the delivery note, breakage, crushing, and/or other damages to packaging) must be indicated to the carrier as accepted with reservation on the delivery note and communicated to Slamp S.p.A. (indicating the delivery note number) no later than 8 days following the delivery. 

CLAIMS. Damages or defects may be reported utilizing the post-sales assistance form at the following link https://www.slamp.com/en/post-sales-assistance and must be reported within 8 days since the delivery.

ON-LINE SALES. Sale of Slamp S.p.a.’s products online, regardless of the source, must be previously authorised by Slamp S.p.A. through specific resale agreements and permission to use the brand name and official images. In the lack of said permission, it is prohibited to sell Slamp products on-line. 

RETURNS. Slamp does not accept returns without admitting written consent by Slamp’s sales dept. In any case, returns are not accepted for defects or damage to the goods due to improper use and/or use unrelated to their function and destination.

TOLERANCE. Colours and materials pictured in the catalogue and website are approximate. Confirming an order the client accepts possible differences between videos/photographies and real products. The products’ technical sheets are the only objective data in relation to the products’ characteristics. 

PAYMENT. Payment must be made according to the terms stated in the invoice. The failure to pay, in full or in part, an invoice or to meet payment deadlines authorizes Slamp to suspend production and/or shipments, to cancel any contract/agreement and to seek damages incurred. Delay in payments will also give rise to the loss of benefit of the time limit in case of deferred payments and the charging of interest in accordance with EC Directive 2000/35 and Italian Legislative Decree 231/2002 et seq. The goods remain the property of Slamp SpA until the invoice is paid in full (art. 1523-1526 of the Italian Civil Code).

MODIFICATION. SLAMP S.p.A. retains the right to modify details concerning all products without warning or notice. 

MAINTENANCE. Slamp’s unique materials require specific maintenance; the company is not responsible for damage due to disregard of the following: Lamp surfaces must be cleaned with a soft, damp cloth or using compressed air. Never use acetone, alcohol, ammonia, or other products with the same chemical properties, even in small doses. Also avoid powdered soap, abrasive pastes and rough-surface cleaning aids, including steel wool, and scouring pads and sponges. The metal parts – both natural and painted – can be cleaned with a damp cloth.

WARRANTY. Slamp applies a warranty of 24 months to every product sold regardless of the minimal time period established by current legislation. Slamp wil be not liable for any damage or defects resulting from misuse, neglect, accident, unauthorized modification or unauthorized repair, incorrect maintenance or installation, normal wear and tear.

USE OF THE SLAMP BRAND AND LOGO. All provided images and the logo can only be used when presenting Slamp S.p.A. products in authorised locations. Please consult and follow our guidelines for using the Brand and logo, that can never be modified and which the client will in no way be able to independently dispose of for any reason or title. 

PERSONAL DATA PROTECTION. Slamp S.p.A. processes personal data as stated in the Privacy Information section found at the following link: https://www.slamp.com/en/privacy-policy

APPLICABLE LAW AND JURISDICTION. Italian legislation applies exclusively to any sale made of the goods and for any dispute between the parties shall be submitted to exclusive jurisdiction of the Court of Velletri.


CLAIMS. damages or flaws may be reported utilising the post-sales assistance form and must be reported within 8 days since the delivery. Damages due to inappropriate handling and/or use of merchandise outside of its intended purpose is expressly not the company’s responsibility. https://www.slamp.com/en/post-sales-assistance

ON-LINE SALES. Sale of Slamp S.p.a.’s products online, regardless of the source, must be authorised by Slamp S.p.A. through specific sales agreements and permission to use the brand name and official images. In the absence of said permission, it is prohibited to sell Slamp products on-line.

RETURNS. Slamp does not accept returns without admitting written consent by Slamp’s sales dept.

TOLERANCE. Colours and materials pictured in the catalogue and website are approximate. Confirming an order means accepting possible differences between videos/photographies and real products. The products’ technical sheets are the only objective data in relation to the products’ characteristics.

PAYMENT. Payment must be made according to the terms stated in the invoice, directly to our administrative offices. The failure to pay, in full or in part, an invoice or to meet payment deadlines authorizes Slamp to suspend production and/or shipments, to cancel any contract/agreement and to seek damages incurred.

MODIFICATION. SLAMP S.p.A. retains the right to modify details concerning all products without warning or notice.

MAINTENANCE. Slamp’s unique materials require specific maintenance; the company is not responsible for damage due to disregard of the following: Lamp surfaces must be cleaned with a soft, damp cloth or using compressed air. Never use acetone, alcohol, ammonia, or other products with the same chemical properties, even in small doses. Also avoid powdered soap, abrasive pastes and rough-surface cleaning aids, including steel wool, and scouring pads and sponges.

WARRANTY. Slamp applies a warranty of 24 months to every product sold regardless of the minimal time period established by current legislation.

USE OF THE SLAMP BRAND AND LOGO. All provided images and the logo can only be used when presenting Slamp S.p.A. products in authorised locations. Please consult and follow our guidelines for using the Brand and logo, that cannot be changed or ignored for any reason.

PERSONAL DATA PROTECTION. The Company processes personal data as stated in the Privacy Information section found at the following link: https://www.slamp.com/en/privacy-policy

LEGISLATIVE REACH. Italian legislation is applied to all aforementioned agreements, and any disagreement between the parties will be settled exclusively in the Velletri Court (Tribunale di Velletri)

2024
UK General Sales Conditions 2024
The current price list replaces any other preexisting price list and sales conditions.

PRICING. The list’s pricing is in GBP (£).

FILLING ORDERS. All orders are subject to current sales conditions. Slamp S.p.A. is under no obligation to accept received orders. 

TERMS OF SHIPPING. The shipping terms expressed in order confirmations are purely indicative, and Slamp S.p.A. holds no responsibility for any delay. 

SHIPPING. As per commercial agreements. The goods travel at the client’s risk, and the goods shall be considered delivered at the time they are entrusted to the carrier and Slamp S.p.A. will not be liable for any cause of delay non directly attributable to it. It Upon delivery, the client is required to carefully inspect their quantity of the goods and condition of the packaging Any anomalies (difference between the number of packages received and the number of packages mentioned in the delivery note, breakage, crushing, and/or other damages to packaging) must be indicated to the carrier as accepted with reservation on the delivery note and communicated to Slamp S.p.A. (indicating the delivery note number) no later than 8 days following the delivery.

CLAIMS. Damage o defects may be reported using the post-sales assistance form at the following link https://www.slamp.com/en/post-sales-assistance and must be reported within 8 days of delivery. 

ON-LINE SALES. Sale of Slamp S.p.a.’s products online, regardless of the source, must be previously authorised by Slamp S.p.A. through specific resales agreements and permission to use the Brand name and official images. In the lack of said permission, it is prohibited to sell Slamp products on-line..

RETURNS. Slamp does not accept returns without admitting written consent by Slamp’sales dept. In any case, returns are not accepted for defects or damage to the goods due to improper use and/or use unrelated to their function and destination.

TOLERANCE. Colours pictured in the catalogue are approximate. Client confirmation the client accepts possible differences between the photography and products received. The products’ technical sheets are the only testament to their true characteristics. 

PAYMENT. Payment must be made according to the terms stated in the invoice. The failure to pay, in full or in part, an invoice or meet payment deadlines authorizes Slamp to suspend current production or shipment, as well as cancel contracts and seek damages incurred. Delay in payments will also give rise to the loss of benefit of the time limit in case of deferred payments and the charging of interest in accordance with EC Directive 2000/35 and Italian Legislative Decree 231/2002 et seq. The goods remain the property of Slamp SpA until the invoice is paid in full (art. 1523-1526 of the Italian Civil Code).

MODIFICATION. SLAMP S.p.A. retains the right to modify details concerning all products without warning or notice.

MAINTENANCE. Slamp’s unique materials require specific maintenance; the company is not responsible for damage due to disregard of the following: Lamp surfaces must be cleaned with a soft, damp cloth or using compressed air. Never use acetone, alcohol, ammonia, or other products with the same chemical properties, even in small doses. Also avoid powdered soap, abrasive pastes and rough-surface cleaning aids, including steel wool, and scouring pads and sponges.

WARRANTY. Slamp applies a warranty of 24 months to every product sold regardless of the minimal time period established by current legislation. Slamp wil be not liable for any damage or defects resulting from misuse, neglect, accident, unauthorized modification or unauthorized repair, incorrect maintenance or installation, normal wear and tear.

USE OF THE SLAMP BRAND AND LOGO. All provided images and the logo can only be used when presenting Slamp S.p.A. products in authorised locations. Please consult and follow our guidelines for using the Brand and logo, that can never be modified and which the client will in no way be able to independently dispose o for any reason or title. 

PERSONAL DATA PROTECTION.Slamp S.p.A. processes personal data as stated in the Privacy Information section found at the following link: https://www.slamp.com/en/privacy-policy

APPLICABLE LAW AND JURISDICTION. Italian legislation applies exclusively to any sale made of the goods and for any dispute between the parties shall be submitted to exclusive jurisdiction of the Court of Velletri.