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ASSISTENZA POST-VENDITA

Se sei un NOSTRO RIVENDITORE AUTORIZZATO, disponiamo di un sistema dedicato per gestire le tue richieste di assistenza. Ti invitiamo a utilizzare il modulo che trovi sotto per comunicare con noi e ottenere il supporto di cui hai bisogno per soddisfare le esigenze dei tuoi clienti.

INIZIAMO!

Per aprire un ticket di assistenza è necessario compilare il seguente form: assicurati di essere in possesso del tuo Codice Cliente, del Nr di Fattura relativo alla segnalazione e della foto dell’etichetta elettrica del prodotto. Quanto più sarai accurato nella compilazione del form, tanto più sarà facile e veloce evadere la tua richiesta.
Prodotto Oggetto di Assistenza*
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  • Altro
  • Accordéon Battery TU - Prisma/Bianco
  • Accordéon Battery TU - Prisma/Nero
  • Accordéon Suspension M - Gold
  • Accordéon Suspension M - Silver
  • Accordéon Suspension M - White
  • Accordéon Table M - White
  • Accordéon Vertical Suspension S - Gold
  • Accordéon Vertical Suspension S - Prisma
  • Aria Applique S - Gold
  • Aria Applique S - Trasparente
  • Aria Infinita 1 - Gold
  • Aria Infinita 1 - White
  • Aria Infinita 2 - Gold
  • Aria Infinita 2 - White
  • Aria Infinita 3 - Gold
  • Aria Infinita 3 - White
  • Aria L - Gold
  • Aria L - Trasparente
  • Aria M - Gold
  • Aria M - Trasparente
  • Aria S - Gold
  • Aria S - Trasparente
  • Aria XL - Black
  • Aria XL - Gold
  • Aria XL - Trasparente
  • Atmosfera Suspension M - Gold
  • Atmosfera Suspension M - Pewter
  • Atmosfera Table M - Gold
  • Atmosfera Table M - Pewter
  • Atmosfera Table S - Gold
  • Atmosfera Table S - Pewter
  • Aurora Ceiling L - Black
  • Aurora Ceiling L - White
  • Aurora Ceiling S - Black
  • Aurora Ceiling S - White
  • Avia L - Black
  • Avia L - White
  • Avia M - Black
  • Avia M - Blue
  • Avia M - Turchese
  • Avia M - White
  • Avia S - Black
  • Avia S - White
  • Avia XL - Black
  • Avia XL - White
  • Bach Floor XL - Gold
  • Bach Floor XL - White
  • Bach Floor XXL - Gold
  • Bach Floor XXL - White
  • Cactus Floor XL - Gold
  • Cactus Floor XL - Prisma
  • Cactus Floor XXL - Gold
  • Cactus Suspension M - Gold
  • Ceremony Suspension L - Fumè
  • Ceremony Suspension L - Prisma
  • Ceremony Suspension L - White
  • Ceremony Suspension S - Fumè
  • Ceremony Suspension S - Prisma
  • Ceremony Suspension S - White
  • Chantal Suspension M - Orange
  • Chantal Suspension M - White
  • Chantal Suspension S - Orange
  • Chantal Suspension S - White
  • Charlotte Applique M - White
  • Charlotte Floor TU - White
  • Charlotte Globe Suspension M - White
  • Clizia Battery TU - Fumè
  • Clizia Ceiling/wall L - Fumè
  • Clizia Ceiling/wall L - Orange
  • Clizia Ceiling/wall L - Pixel
  • Clizia Ceiling/wall L - White
  • Clizia Ceiling/wall M - Fumè
  • Clizia Ceiling/wall M - Orange
  • Clizia Ceiling/wall M - Pixel
  • Clizia Ceiling/wall M - White
  • Clizia Ceiling/wall S - Fumè
  • Clizia Ceiling/wall S - Orange
  • Clizia Ceiling/wall S - Pixel
  • Clizia Ceiling/wall S - White
  • Clizia Mama Non Mama Applique TU - Black
  • Clizia Mama Non Mama Applique TU - Gold
  • Clizia Mama Non Mama Applique TU - White
  • Clizia Mama Non Mama Battery TU -
  • Clizia Mama Non Mama Battery TU - Black
  • Clizia Mama Non Mama Battery TU - Gold/White
  • Clizia Mama Non Mama Battery TU - White
  • Clizia Mama Non Mama Ceiling/wall L - Black
  • Clizia Mama Non Mama Ceiling/wall L - Gold
  • Clizia Mama Non Mama Ceiling/wall L - White
  • Clizia Mama Non Mama Ceiling/wall M - Black
  • Clizia Mama Non Mama Ceiling/wall M - Gold
  • Clizia Mama Non Mama Ceiling/wall M - White
  • Clizia Mama Non Mama Ceiling/wall S - Black
  • Clizia Mama Non Mama Ceiling/wall S - Gold
  • Clizia Mama Non Mama Ceiling/wall S - White
  • Clizia Mama Non Mama Suspension 130 - Black
  • Clizia Mama Non Mama Suspension 130 - Gold
  • Clizia Mama Non Mama Suspension 130 - White
  • Clizia Mama Non Mama Suspension L - Black
  • Clizia Mama Non Mama Suspension L - Gold
  • Clizia Mama Non Mama Suspension L - White
  • Clizia Mama Non Mama Suspension S - Black
  • Clizia Mama Non Mama Suspension S - Gold
  • Clizia Mama Non Mama Suspension S - White
  • Clizia Mama Non Mama Table TU -
  • Clizia Mama Non Mama Table TU - Black
  • Clizia Mama Non Mama Table TU - Gold/White
  • Clizia Mama Non Mama Table TU - White
  • Clizia Suspension L - Fumè
  • Clizia Suspension L - Orange
  • Clizia Suspension L - Pixel
  • Clizia Suspension L - White
  • Clizia Suspension S - Fumè
  • Clizia Suspension S - Orange
  • Clizia Suspension S - Pixel
  • Clizia Suspension S - White
  • Clizia Table TU - Fumè
  • Clizia Table TU - Orange
  • Clizia Table TU - White
  • Cordoba Suspension M - White
  • Diamond Floor L - White
  • Diamond Floor M - White
  • Diamond Table S - White
  • Drusa Ceiling/wall M - Velvet
  • Drusa Suspension M - Velvet
  • Etoile Ceiling/wall S - Prisma
  • Etoile Suspension L - Prisma
  • Etoile Suspension S - Prisma
  • Fabula Ceiling/wall L - Prisma
  • Fabula Ceiling/wall M - Prisma
  • Fabula Suspension L - Prisma
  • Fabula Suspension M - Prisma
  • Fiorella Suspension M - White
  • Fiorella Suspension S - White
  • Fiorellina Table S - White
  • Flora Floor M - Copper
  • Flora Floor M - Gold
  • Flora Floor M - Pewter
  • Flora Floor M - Silver
  • Flora Floor M - White
  • Flora Suspension M - Copper
  • Flora Suspension M - Gold
  • Flora Suspension M - Pewter
  • Flora Suspension M - Silver
  • Flora Suspension M - White
  • Gemmy Suspension M - Arlecchino
  • Gemmy Suspension M - Gold
  • Gemmy Suspension M - Multicolor
  • Gemmy Suspension M - Prisma
  • Gemmy Suspension M - Prisma/Oro
  • Ginetta Suspension M - Prisma
  • Goccia Suspension M - Prisma
  • Half Charlotte Suspension L - White
  • Hanami Ceiling/wall M - Prisma
  • Hanami Suspension L - Prisma
  • Hanami Suspension S - Prisma
  • Hugo Floor M - Prisma
  • Hugo Suspension 2 - Prisma
  • Hugo Suspension 3 - Prisma
  • Hugo Suspension HRZ - Prisma
  • Hugo Suspension VRT - Prisma
  • Idea Recessed Wall REC - White
  • Idea Table TU - Ottone
  • Kalatos Ceiling/wall TU - Black/Gold
  • Kalatos Ceiling/wall TU - Prisma
  • Kalatos Suspension TU - Black/Gold
  • Kalatos Suspension TU - Prisma
  • La Belle Etoile Ceiling/wall S - Black
  • La Belle Etoile Ceiling/wall S - White
  • La Belle Etoile Suspension L - Black
  • La Belle Etoile Suspension L - White
  • La Belle Etoile Suspension S - Black
  • La Belle Etoile Suspension S - White
  • La Lollo Applique M - Gold
  • La Lollo Applique M - Gradient
  • La Lollo Applique M - Pewter
  • La Lollo Applique M - White
  • La Lollo Floor M - Prisma
  • La Lollo Floor M - Prisma/Oro
  • La Lollo Suspension 100 - Gold
  • La Lollo Suspension 100 - Gradient
  • La Lollo Suspension 100 - Pewter
  • La Lollo Suspension 100 - White
  • La Lollo Suspension 140 - Gold
  • La Lollo Suspension 140 - Gradient
  • La Lollo Suspension 140 - Pewter
  • La Lollo Suspension 140 - White
  • La Lollo Suspension L - Gold
  • La Lollo Suspension L - Gradient
  • La Lollo Suspension L - Pewter
  • La Lollo Suspension L - White
  • La Lollo Suspension M - Gold
  • La Lollo Suspension M - Gradient
  • La Lollo Suspension M - Pewter
  • La Lollo Suspension M - White
  • La Lollo Suspension XL - Gold
  • La Lollo Suspension XL - Gradient
  • La Lollo Suspension XL - Pewter
  • La Lollo Suspension XL - White
  • La Lollona 4XL - Gold
  • La Lollona 4XL - Gradient
  • La Lollona 4XL - Pewter
  • La Lollona 4XL - White
  • La Lollona 5XL - Gold
  • La Lollona 5XL - Gradient
  • La Lollona 5XL - Pewter
  • La Lollona 5XL - White
  • La Traviata Suspension 180 - Prisma
  • La Traviata Suspension 220 - Prisma
  • La Vie Ceiling/wall L - Blue
  • La Vie Ceiling/wall L - Orange
  • La Vie Ceiling/wall L - White
  • La Vie Ceiling/wall M - Blue
  • La Vie Ceiling/wall M - Multiblu
  • La Vie Ceiling/wall M - Multiverde
  • La Vie Ceiling/wall M - Orange
  • La Vie Ceiling/wall M - White
  • La Vie Ceiling/wall S - Blue
  • La Vie Ceiling/wall S - Orange
  • La Vie Ceiling/wall S - White
  • Lafleur Applique M - Prisma
  • Lafleur Applique M - Velvet
  • Lafleur Battery TU - Prisma
  • Lafleur Battery TU - Velvet
  • Las Palmas Floor L - White
  • Las Palmas Floor XL - White
  • Le Grand Ceremony 6XL - White
  • Lillibet Suspension M - Black
  • Lillibet Suspension M - Trasparente
  • Liza Table TU - Pewter
  • Liza Table TU - Prisma
  • Medusa Suspension TU - Black
  • Mida Applique S - Giallo
  • Mida Applique S - Gold
  • Mida Applique S - Multicolor
  • Mida Applique S - Rosa
  • Mida Applique S - Silver
  • Mida Ceiling/wall L - Giallo
  • Mida Ceiling/wall L - Gold
  • Mida Ceiling/wall L - Multicolor
  • Mida Ceiling/wall L - Rosa
  • Mida Ceiling/wall L - Silver
  • Mida Ceiling/wall M - Giallo
  • Mida Ceiling/wall M - Gold
  • Mida Ceiling/wall M - Multicolor
  • Mida Ceiling/wall M - Rosa
  • Mida Ceiling/wall M - Silver
  • Modula Floor LIN - Black/Crystal
  • Modula Floor LIN - Black/Plissé
  • Modula Floor LIN - Grey/Crystal
  • Modula Floor LIN - Grey/Plissé
  • Modula Floor TWI - Black/Crystal
  • Modula Floor TWI - Black/Plissé
  • Modula Floor TWI - Grey/Crystal
  • Modula Floor TWI - Grey/Plissé
  • Modula Suspension 1 - Black/Crystal
  • Modula Suspension 1 - Black/Plissé
  • Modula Suspension 1 - Grey/Crystal
  • Modula Suspension 1 - Grey/Plissé
  • Modula Suspension 2 - Black/Crystal
  • Modula Suspension 2 - Black/Plissé
  • Modula Suspension 2 - Grey/Crystal
  • Modula Suspension 2 - Grey/Plissé
  • Nuvem Suspension TU - Velvet
  • Nuvem Suspension TU - White
  • Odeon Ceiling L - Gold
  • Odeon Ceiling M - Gold
  • Overlay the Ideal Table Lamp TU - Ottone
  • Quantica Suspension 120 - Gold
  • Quantica Suspension 75 - Gold
  • The Lightning Archives TU - Faena Art
  • The Lightning Archives TU - L' Afrique
  • The Lightning Archives TU - Labyrint
  • The Lightning Archives TU - Love Peace Joy
  • Tulip Battery TU - Black
  • Tulip Battery TU - White
  • Tulip Suspension 14 - Prisma
  • Tulip Suspension 14L - Prisma
  • Tulip Suspension 14R - Prisma
  • Tulip Suspension 7L - Prisma
  • Tulip Suspension 7R - Prisma
  • Veli 7 Suspension TU - Black
  • Veli 7 Suspension TU - Copper
  • Veli 7 Suspension TU - Gold
  • Veli 7 Suspension TU - Prisma
  • Veli 7 Suspension TU - Silver
  • Veli 7 Suspension TU - White
  • Veli Aurea Ceiling/Wall L - White/Gold
  • Veli Aurea Ceiling/Wall M - White/Gold
  • Veli Aurea Suspension L - White/Gold
  • Veli Aurea Suspension M - White/Gold
  • Veli Ceiling/wall L - Black
  • Veli Ceiling/wall L - Copper
  • Veli Ceiling/wall L - Gold
  • Veli Ceiling/wall L - Prisma
  • Veli Ceiling/wall L - Silver
  • Veli Ceiling/wall L - White
  • Veli Ceiling/wall M - Black
  • Veli Ceiling/wall M - Copper
  • Veli Ceiling/wall M - Gold
  • Veli Ceiling/wall M - Prisma
  • Veli Ceiling/wall M - Silver
  • Veli Ceiling/wall M - White
  • Veli Ceiling/wall S - Black
  • Veli Ceiling/wall S - Copper
  • Veli Ceiling/wall S - Gold
  • Veli Ceiling/wall S - Prisma
  • Veli Ceiling/wall S - Silver
  • Veli Ceiling/wall S - White
  • Veli Couture 7 Suspension 3XL - Couture
  • Veli Couture Ceiling/wall L - Couture
  • Veli Couture Ceiling/wall M - Couture
  • Veli Couture Ceiling/wall S - Couture
  • Veli Couture Suspension L - Couture
  • Veli Couture Suspension S - Couture
  • Veli Couture Table S - Couture
  • Veli Foliage Ceiling/wall L - Foliage
  • Veli Foliage Ceiling/wall M - Foliage
  • Veli Foliage Ceiling/wall S - Foliage
  • Veli Foliage Suspension L - Foliage
  • Veli Foliage Suspension S - Foliage
  • Veli Foliage Table S - Foliage
  • Veli Mini Couture Suspension XS - Couture
  • Veli Suspension L - Black
  • Veli Suspension L - Copper
  • Veli Suspension L - Gold
  • Veli Suspension L - Prisma
  • Veli Suspension L - Silver
  • Veli Suspension L - White
  • Veli Suspension S - Black
  • Veli Suspension S - Copper
  • Veli Suspension S - Gold
  • Veli Suspension S - Prisma
  • Veli Suspension S - Silver
  • Veli Suspension S - White
  • Veli Table TU - Black
  • Veli Table TU - White
  • Venti Floor TU - Venti