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Post-Sale Assistance

 

 

Did you buy a Slamp lamp and now need assistance? You have come to the right place.

PLEASE remember that any problems or defects must be reported within 10 days of product purchase/delivery.

Here we go!
For Reseller
For Private Clients

To open an assistance report, please fill out the following form, including your Client Code, Invoice number, and an image of the product’s electrical label. The more details you include, the easier it is for us to respond to your request.

Client Code*

Company Name*

Location*

Email*

Reason for Contact?*

Product Name*

Invoice Number*

Invoice Date*

Upload an image of the Electrical Label*, the Product*, and any additional images of the Product and/or Packaging (not obligatory).

Please direct any requests to the reseller where you purchased your lamp. If you encounter any difficulties, contact us here: assistance@slamp.it

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